Whistleblowing Channel

In compliance with current legislation, Smartcake provides a Channel
This complaint form can be used by all employees, volunteers, and interns.
paid and unpaid individuals, to communicate independently and
anonymous, situations of substantiated infractions related to compliance
of the company's standards, best practices, and code of ethics and conduct, as well as actions
likely to constitute the crime of corruption or related offenses. This channel
It can also be used to securely report violations and acts of
corruption or related offenses as defined in the General Protection Regime
Reporting Officers of Infractions, approved by Law No. 93/2021, of December 20,
as well as the General Regime for the Prevention of Corruption, approved by decree-law
No. 109-E/2021, of December 9 (Annex I).
All communications will be handled independently and
confidential, and exclusively within the scope of the complaint, guaranteeing the protection of
The whistleblower's personal data should be sent to the following address:
electronic complaint channel: canaldenuncia@smarcake.pt. The decision to file a complaint must be made by
in a conscious, thoughtful and honest way, and it is assumed that it is done in good faith.
The internal whistleblowing channel thus allows for the safe submission and follow-up of reports.
of complaints, access to which is being prevented by unauthorized individuals
authorized.
It thus guarantees:
- The exhaustiveness, integrity, and preservation of the complaint;
- The confidentiality or anonymity of whistleblowers;
- The confidentiality of the identity of third parties mentioned in the complaint, as well as
The absence of conflicts of interest in the performance of duties.